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MDM Help Centre Configuration Document

"*" indicates required fields

Is there a existing MDM Help centre guide for this customer?*
Platform*
Device Type*
Ownership*
Device Management*
Accounts*
Specify the username format for the basic account creation
Passcode Policy*
Complexity permission - Min Character/Pin
Specify the Complexity of the passcode permission - Min/Max Numerical, Alphanumerical, Alphabetical required
Default Password*
App Catalog*
App Store Restricted*
Allowed to install non-managed apps themselves - Access to Appstore/Playstore.
OS Updates Delayed 90 Days*
Are OS updates delayed?

Enrolment & Device configuration

Provide: * Username format * Specified Password format * First Name, Last Name & Display Name details * email address convention * Enrollment Organization Group provided outlined by engineer
Provide insight into the enrolment conditions of the device
Common Deployment Groups:*
Group name
Description
 
e.g. Group name: Prod-iOS-corp, prod-android-corp, prod-macOS-corp Description: All Enrolled CORP iOS/Android Devices in the environment
Username naming convention, Password format, email address structure, Enrolment Organisation Group, User role, Notification, any additional user groups

Have an idea? Contact us to discuss your project needs.

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  • Solutions
    • Mobility
    • Cloud
    • Collaboration
    • Network
    • Managed Services
    • Customer Service
    • Implementation & Project Management
    • Technical Support
  • Solutions
    • Mobility

      Device Lifecycle

      Mobility Applications

      Enterprise Mobility Management

      Expense Management

      Mobility Security

      Android zero-touch enrollment

      Android Enterprise

      Find out more

      Cloud

      Licence Management

      Outlook Support

      SharePoint Optimisation

      Active Directory

      Find out more

      Collaboration

      Microsoft Operator Connect

      Telstra Cloud Calling

       

      Contact centre

       

      Find out more

      Network

      5G/4G Wireless Data

      Apaptive Networks

      Fixed Voice

      SD WAN

      Find out more

      Security

      Remote Working

      Managed Firewall

      Internet Protection

      Mobility Security

      Threat Detection

      Find out more

      Managed Services

      Enterprise Mobility

      Network and Infrastructure Services

      Security Services

      Unified Communications Services

      IoT and M2M Services

      Find out more

      CUSTOMER SERVICE

       

      IMPLEMENTATION & PROJECT MANAGEMENT

       

      TECHNICAL SUPPORT

       

      Active Directory

      Active Directory

  • About Us
  • Customers
  • Work for us
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  • 1300 STAR21