Support LoginSTAR21
We’re a team of expert consultants, designers and support personnel who pooled our talents back in 2006 to lift the standard of telecommunications and IT service. Our purpose is to provide innovative technology solutions to our customers, so you and your business can thrive.
We love customers.
Helping our customers is why Star21 exists. We get a huge buzz from solving a problem and making sure you can give the best service to your customers. That means going above and beyond to exceed your expectations, being honest and supportive, and finding innovative ways to help your business success.
We Care.
We’re passionate about Star21 and our customers’ success. We never compromise on our commitment to offering our customers the best solutions and service in the market.
One Team.
We’re passionate about working together to delight our customers and help improve their businesses. That’s always our shared goal. About lending a helping hand.
Mutual care and respect.
People matter. Regardless of whether they’re a customer, team member or supplier, we’re committed to treating everyone with courtesy and consideration. It makes our work environment special and helps to create great relationships with our customers and suppliers.
Trustworthy.
We work to earn and keep your trust: we offer you the most innovative technology solutions, applications and service. Our goal is to help your business operate seamlessly, reliably and cost-effectively. We aim to delight you with quality service and great outcomes.
Award-winning Telstra Platinum Partner.
We’re proud to have been recognised for excellence in …
Winner
2008 – LG-Nortel Exceptional Growth Award
2010 – Telstra Business Partner of the Year VIC/TAS
2011 – Telstra State Partner of the Year VIC/TAS
2012 – Telstra Victoria Dealer of the Year
2011 – Telstra Business Sales & Service Achievement
2015 – Outstanding Performance State Partner H1 FY15
2019 – Outstanding Achievement in Accreditation Learning
2020 – Telstra Enterprise Partner of the Year
2020 – Telstra Enterprise VIC/TAS Partner of the Year
2020 – Telstra Enterprise Mobility Partner of the Year
2021 – Telstra Enterprise Partner of the Year
2021 – Telstra Enterprise VIC/TAS Partner of the Year. 2022 – Telstra Enterprise VIC/TAS Partner of the Year 2024 – Telstra Mobility Partner of the Year
Finalist
2010 – Telstra Business Partner of the Year
2012 – Telstra National Business Partner of the Year
2015 – Telstra Business & Enterprise Partner of the Year
2017 – Telstra Business & Enterprise Partner of the Year
2019 – Telstra Enterprise Victoria Partner of the Year
2019 – Telstra Mobility Partner of the Year
2019 – Telstra Mobility Carriage Partner of the Year
2020 – Telstra Enterprise Innovation Award
2020 – Telstra Enterprise Customer Excellence Award
2020 – Telstra Enterprise Mobile Carriage Partner Year.
2021 – Telstra Enterprise Mobility Partner of the Year.
2022 – Telstra Enterprise Partner of the Year
2022 – Telstra Enterprise Mobility Partner of the Year.
2022 – Telstra Business & Enterprise Partner of the Year
2023 – Telstra Mobility Partner of the Year
2023 – Telstra Vic/Tas Partner of the Year
2024 – Telstra Mobility Partner of the Year
2024 – Telstra Vic/Tas Partner of the Year
We’re proud to have been recognised for our commitment to excellence.
+91
NPS The net promoter score is the industry standard for measuring customer experience and satisfaction. It’s calculated by subtracting the percentage of ‘detractors’ (unhappy customers) from the percentage of ‘promotors’ (happy customers). Scores can range from -100 to +100. A score of +91 is rare in our industry, and we’re proud of our staff, who make this possible.
1200
Customers nationally, across small, medium and large enterprise and government. Many of our customers have been loyal to us for over a decade.
100%
Australian owned and based. That means Australian-based service delivery and support, and local help desk.