Health check Document – MDM Engineers

Customer Name*

Date*

MDM Engineer Reviewer*

1. Platform & Infrastructure

Platform*

Certificates & Tokens:

DEP Certificate Valid until*

Provide date Token is valid until

DEP scheduled reminder ticket date is*

Enter the DEP scheduled reminder ticket date

VPP Certificate Valid until*

Provide date Token is valid until

VPP scheduled reminder ticket date is*

Enter the VPP scheduled reminder ticket date

APNS Certificate Valid until*

Provide date Token is valid until

The APNS renewal account is*

Enter the email address of the APNS renewal

APNS scheduled reminder ticket date is*

Enter the APNS scheduled reminder ticket date

DEP Sync*

DEP sync was last performed on:

Connectivity

ACC Status*

Certificate Authority Status*

Directory Services Status*

Issues:

List any information of issues

Licensing & Device Count:

Total Devices Enrolled:*

List the total amount of enrolled devices

Attach Inactive Devices (Not checked in > 60 days):*

Max. file size: 128 MB.

Comments

2. Device Enrolment & Ownership

Google Zero-Touch/KME status is:*

Total retired/Un-enrolled devices*

List any devices that are not “enrolled” status

Attach list any devices that are not “enrolled” status*

Max. file size: 128 MB.

Retired comments

OS Version Overview*

Please copy and past in table outlining a list of all: OS Version | Device totals

Model Summary*

Please copy and past in table outlining a list of all: Device Model | Device totals

Flag All incompatible/outdated models of devices*

Please copy and past in table outlining a list of all: Device Model that are no longer supported by OS updates

3. Compliance & Security

Passcode enforcement:*

Encryption:*

Jailbreak/Root Detection:*

App Protection Policies Configured?*

Intune

Apple Managed Open In:*

Comments

4. Application & Content Management

Corporate Apps Status:*

Profiles Cert (Wi-Fi/VPN/Email):*

VPP App License Allocation – each app*

Count VPP App License Allocation – each app - Please provide App name, Auto updates status and Total app licences avaliable

Comments

e.g More licences for an app need to be obtained, Wi-Fi cert is about to expire.

5. Admin User Management

Admin access audit:*

Comments

6. Reporting & Monitoring

Compliance Dashboard:*

Total of devices non-compliant

Attach list any devices that are non-compliant*

Max. file size: 128 MB.

Comments

7. Policies & Profiles

Profile Assignment:*

Restrictions:*

Comments

8. Change Requests

Change Request Report attached

Max. file size: 128 MB.

9. Executive Summary

Overall Health Status*

Key findings in plain language*

(e.g., certificates expiring within 30 days, 50% of devices below xx OS version, xx number of devices checked in within 30 days).

10. Recommendations

Short-term (0-30 days):*

e.g., Renew APNs certificate, remove 50 retired devices.

Medium term (1–3 months):*

e.g., Enforce minimum OS policy, audit admin accounts.

Long term (3–12 months):*

e.g., Automate onboarding fully, improve compliance reporting.

Urgent Immediate Action:

If required, state Items that requires urgent action

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Urgent action backend comment