Managed mobility services Australia

Take control of your mobility fleet

Star21 helps Enterprise, Government & Mid-Market organisations simplify complex mobile environments with end-to-end management across procurement, deployment, support, security, lifecycle & cost optimisation.

  • End-to-end mobile lifecycle management
  • Australian-based support
  • Built for complex enterprise fleets

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Enterprise mobility management challenges

Your mobile fleet shouldn’t be this hard to manage

As device fleets grow, so does the operational burden. Multiple carriers, devices, users, contracts, security requirements & support needs can quickly create unnecessary cost, risk & complexity.

  • Limited visibility across devices, users & spend
  • Too much internal time spent managing mobility
  • Inconsistent device provisioning & onboarding
  • Security risks from unmanaged endpoints
  • Difficult fleet refreshes & lifecycle planning
  • Multiple vendors with unclear accountability

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End-to-end managed mobility services

One partner across the entire mobility lifecycle

Star21 manages mobility from initial procurement through to staging, deployment, support, optimisation, refresh & retirement.

Enterprise managed mobility solutions

Everything your mobile workforce needs. Managed.

Star21 delivers structured mobility management across devices, carriers, costs, support and governance to keep complex mobile environments controlled and efficient.

Mobility service desk

Move repetitive mobility administration away from internal IT teams.

Device procurement

Centralised sourcing & procurement aligned to business requirements.

Device staging & configuration

Prepare devices before deployment so employees receive technology ready to work.

Deployment & logistics

Coordinate device distribution across offices, remote teams & national workforces.

Lifecycle management

Manage upgrades, replacements, refresh cycles & device retirement.

Mobile expense management

Improve visibility across telecommunications spend, usage & unnecessary cost.

Mobile device management

Support structured device governance, security policies & endpoint management.

Reporting & governance

Provide stakeholders with clearer visibility over fleet performance, costs & lifecycle requirements.

Benefits of managed mobility services

Less administration. More control. Better visibility.

Star21 delivers structured mobility management across devices, carriers, costs, support and governance to keep complex mobile environments controlled and efficient.

Reduce internal workload

Dedicated support for users, devices & day-to-day mobility issues.

Improve cost visibility

Understand where mobile spend is going & identify opportunities to optimise it.

Strengthen governance

Create consistent processes across procurement, deployment, support & lifecycle management.

Reduce operational risk

Improve control over devices, users, access & security.

Create a better employee experience

Give users faster access to configured devices & specialist mobility support.

Plan ahead

Replace reactive fleet management with structured lifecycle planning.

Mobile device staging & migration services

Move hundreds of devices without disrupting the business

Star21’s mobility capability should demonstrate that it can handle complex transitions, fleet upgrades & migrations in a structured way.

  • Device configuration
  • Application deployment
  • User allocation
  • Security policy configuration
  • SIM & connectivity setup
  • Logistics
  • User communications
  • Transition support
  • Existing fleet migration

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Secure enterprise mobility management

Keep mobility productive without losing control

Mobility needs to enable employees without creating additional security or compliance exposure.

  • Device governance
  • Endpoint security
  • Identity & access
  • Microsoft Intune
  • Policy management
  • Compliance visibility
  • Zero Trust principles
  • Lost or compromised devices

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Mobile expense management Australia

Know what you’re spending. Know where you can save.

Star21 can help organisations gain clearer visibility across telecommunications usage, services & mobile fleet expenditure to identify inefficiencies while maintaining the right level of service.

  • Visibility – Understand devices, services, plans & usage.
  • Optimisation – Identify unnecessary services or inappropriate plans.
  • Governance – Create better controls around procurement & ongoing telecommunications expenditure.

Enterprise mobility solutions for Australian organisations

Built for mobility at enterprise scale

Star21’s strongest-fit customers have complex environments that cannot be effectively managed through basic carrier support or transactional device procurement.

  • 100 to 1,000+ employees
  • Large mobile device fleets
  • National or multi-site operations
  • Multiple device types
  • Multi-vendor environments
  • Limited internal mobility resources
  • Distributed or field-based workforces
  • High governance or compliance requirements

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Managed mobility for Telstra & multi-carrier environments

Your mobility partner. Not just your carrier partner.

Star21 is one of Telstra’s largest Platinum Partners, while its managed mobility capability can support organisations operating across broader carrier & technology environments.

Deep Telstra capability

Long-standing experience working across Telstra Enterprise & Mid-Market environments.

Broader managed services capability

Mobility services designed around the organisation rather than simply the network provider.

Long-term advisory

Ongoing optimisation, governance & lifecycle management beyond the initial transaction.

Enterprise mobility support services

A managed service that still feels personal

Star21 combines Australian-based engagement, dedicated account management and specialist mobility support to deliver proactive optimisation, accountability and lasting customer relationships.

  • Australian-based engagement
  • High-touch service
  • Dedicated account management
  • Specialist mobility support
  • Proactive optimisation
  • Long-term customer relationships
  • Clear accountability

Enterprise mobility support services

Android zero-touch enrollment

Seamless, efficient, secure

Android zero-touch enrollment offers a seamless deployment method for corporate-owned Android devices making large-scale rollouts fast, easy, and secure for organisations, IT, and employees. Zero-touch makes it simple to configure devices online and have them shipped with enforced management, so employees can open the box and get started.

Enterprise mobility support services

Android Enterprise

Android delivers powerful, built-in mobile security leveraging Google machine learning and innovative and comprehensive management to serve every use case and customer. Android offers the broadest range of devices on the most extensible platform, empowering businesses to connect their entire organization and realize a competitive advantage.

Managed mobility service case studies

Measured outcomes from real organisations

See how Star21 helps organisations simplify mobile fleet management, strengthen control and deliver more reliable mobility outcomes at scale.

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Why choose Star21 for managed mobility

Mobility expertise built over long-term enterprise partnerships

Star21 is one of Telstra’s largest Platinum Partners, while its managed mobility capability can support organisations operating across broader carrier & technology environments.

Established since 2006

Long-standing experience supporting Australian organisations.

Telstra Platinum Partner

Deep capability across enterprise telecommunications environments.

Mobility specialists

Managed Mobility is a core Star21 capability, not a bolt-on service.

Australian-based service

Local engagement backed by national delivery capability.

Lifecycle expertise

Support from procurement through to retirement.

Relationship-led

Designed around ongoing outcomes rather than transactional device sales.

Managed mobility services FAQs

Frequently asked questions

What is included in Star21’s Managed Mobility Service?

Star21 provides end-to-end management of your mobile environment, including procurement, device staging and configuration, deployment, user support, lifecycle management, mobile expense management, MDM, reporting, and governance

Can Star21 manage large and complex mobile fleets across multiple locations?

Yes. Our Managed Mobility Services are designed for organisations with large or distributed workforces, multiple locations, and complex device environments. We provide centralised management, consistent processes and visibility across users, devices, and services.

How can Managed Mobility help reduce our mobile costs?

We provide visibility across services, plans, devices, usage, and expenditure to help identify unused services, inappropriate plans and other opportunities for optimisation while improving control over ongoing mobility costs

Can Star21 manage the complete lifecycle of our mobile devices?

Yes. We manage devices from procurement and staging through deployment, support, replacement, refresh, reassignment, and retirement, providing clear accountability throughout the device lifecycle

Can Star21 support both Telstra and multi-carrier mobile environments?

Yes. While Star21 is a Telstra Platinum Partner with deep Telstra expertise, our Managed Mobility capability can support broader carrier and technology environments, giving customers a single point of management across their mobility estate.