Telstra Platinum Partner Australia | Star21

Yes. Star21 is a Telstra Platinum Partner supporting Australian organisations across mobility, Managed Mobility Services, connectivity, calling & broader enterprise technology requirements. Star21 combines Telstra capability with its own managed services expertise, helping customers manage not only the network or service itself, but also the devices, users, support, governance & technology environment around it.

Star21 adds a specialist managed services layer around your Telstra environment. Rather than focusing only on products, plans or connectivity, Star21 can help assess requirements, design solutions, coordinate transitions, manage mobile fleets, provide ongoing support & continuously optimise the environment. This gives customers a more hands-on technology partner with broader capability across mobility, Modern Workplace, cyber security & managed IT.

Star21 can support organisations across Telstra mobility, Managed Mobility Services, data access & connectivity, calling, contact centre solutions & related enterprise technology services. Its broader capability also allows these services to be integrated with Microsoft 365, endpoint management, cyber security, cloud & Managed IT Services where required.

Yes. You do not necessarily need to be changing carriers or starting from scratch to work with Star21. Existing Telstra customers can engage Star21 to improve areas such as mobile fleet management, device lifecycle, service support, cost visibility, governance, reporting & ongoing optimisation. Star21 can review the current environment first, then recommend where additional management or improvement would add the most value.

Yes. You do not necessarily need to be changing carriers or starting from scratch to work with Star21. Existing Telstra customers can engage Star21 to improve areas such as mobile fleet management, device lifecycle, service support, cost visibility, governance, reporting & ongoing optimisation. Star21 can review the current environment first, then recommend where additional management or improvement would add the most value.

No. Telstra is a major strategic partner for Star21, however Star21’s managed services capability can also support suitable non-Telstra & multi-carrier environments. This is important for organisations that want an independent technology partner capable of managing mobility, workplace, security & IT services beyond a single carrier relationship.

Star21 primarily works with Enterprise, Government & Mid-Market organisations, particularly those with complex technology environments, distributed workforces, large mobile fleets, multiple locations or increasing governance requirements. It is especially well suited to organisations that want to reduce internal technology administration, improve visibility or consolidate multiple providers under a more structured managed services model.

Yes. Star21 can help assess the existing environment, identify dependencies, plan the transition, coordinate users & services, manage device deployment & provide post-transition support. The goal is to reduce disruption while creating a clearer, more manageable environment once the transition is complete.

The best starting point is a conversation about your current environment, business priorities & where technology is creating unnecessary complexity. Star21 can then assess whether the opportunity relates to mobility, connectivity, Modern Workplace, cyber security, Managed IT or a combination of these areas, then recommend the most suitable next step.