Our unique Star21 Total Care Culture underpins all our service and support. We work to earn and keep your trust through our high standards of communication, transparency, and commitment to service excellence.

Help Desk

Friendly, proactive, expert

Personal service from your local Help Desk. We take care of managing your issue from start to finish, so you can enjoy maximum benefit from your technology solutions.

Online Support

Simple, intuitive, secure

We’ve invested in unique, innovative support tools that keep you informed, efficient and in control.

Service Levels

Meeting your customers’, staff and business needs

Not just numbers on paper, but real commitments that we live by. Our quality assurance program and our SLA’s are our commitment to continuous improvement. Service that helps your business thrive.


Innovative, convenient, online tools

Our robust reporting methodology helps you understand your usage and bills, optimise your business operations and reduce your total cost of ownership.